The following page provides some case studies of Tundra’s past performance, showing the kind of programs and projects that we have successfully implemented and the type of customers we have assisted. For privacy reasons we do not share the names of our customers publicly unless this information is already in the public domain.
Wind Energy Maintenance: Ontario
Reinforcing Tundra’s place as a leading wind energy support service provider, Tundra provided rope access services to assist in the construction of 77 new wind turbines in southern Ontario.
Deploying rope access systems on both the interior and exterior of turbines during the construction and commissioning phases, our technicians completed a series of tasks including inspection, installation, painting, repair and composites modification over a three month period, with a level of technical performance and flexibility that exceeded our customer’s expectations.
We continue to assist some of Canada’s leading wind energy companies and support services providers with their access, technical and maintenance requirements. (2011 – 2018)
Confined Space Safety Services: OntarioA chemical engineering company in Ontario was unable to find a reliable regular provider of Confined Space Safety standby, inspection, maintenance and training services. This was causing delays in program and project timelines. In response Tundra developed and trained teams of technicians and adopted staffing protocols and processes in order to support address these needs effectively, within the budget of their previous contractors.Providing air monitoring, ventilation, documentation and standby rescue with contact-rescue capabilities, our teams enabled convenient and expedient access to potentially hazardous enclosed environments while providing the customer a high degree of flexibility in scheduling. (2012 – 2018)
Practical Risk Management Training: B.C., Ontario
An organization with offices throughout Canada was concerned about the safety of some staff who were required to work in public areas, and who through the nature of their work might be exposed to hazardous conditions or threatening behaviour.
To address this problem Tundra developed a one-day training seminar designed to improve their trainees practical risk management and safety awareness skills, which also provided advice on ways that they could identify and mitigate threats while still doing the work that they needed to. This started as a pilot project in Toronto and has been extended nationally due its popularity. (2015 – 2018)
Project Management Assistance: Iraqi Kurdistan
A Canadian organization had a requirement to send some staff members to Syria to complete a project. To assist their team they needed some project management support in Turkey and Iraqi Kurdistan to ensure that the logistics and administration of their project was effective in this high-risk environment.
Tundra provided an experienced consultant to assist them and the project objectives were successfully completed. We have advised a number of Canadian businesses about their operations in Iraqi Kurdistan, both offering risk management advice and assistance with the evaluation and business-cases of their proposed ventures. (2015- 2017)
Construction, Water Main Sensors: OntarioIn response to a need for modifications to sensitive instruments located almost 1km underground, Tundra successfully designed and implemented a hybrid access and work solution.In a joint operation involving both Rope Access and confined space rescue technicians, our teams were able to meet the demands of a technical environment and achieve all deliverables within a highly rigid project timeline. Tundra Rescue continues to offer consultancy and technical services to support challenging problems in sub-surface construction, and has assisted some of Canada’s most well-known construction companies. (2017)
Industrial Accident Investigation: Alberta
In response to an industrial accident in Alberta with regulatory implications, Tundra was retained by a law firm which had been assigned responsibilities to investigate what had occurred. Tundra provided a consultant team to investigate what had occurred from both procedural and technical points of view, including an evaluative comparison with best practice standards for that industry, with an aim of identifying the root causes for the event.
The investigation which occurred over the course of one month, concluded with a comprehensive report and presentation to key decision-makers, with recommendations that when implemented would decrease the likelihood of a similar event occurring in the future. (2017) (Picture is unrelated to ensure the privacy of our customer.)
Emergency Management: Alberta
Following an award through competitive tender, Tundra was invited to review and enhance the existing emergency management arrangements of a large county within the province of Alberta in western Canada.
Using a team of experienced public sector emergency management consultants we conducted an assessment then implemented a series of policy and procedural changes over a period of several months, after we continued to support the region with a quality management and training capability until the changes had been fully embedded. (2012-2014)
Oil & Gas Security: Tunisia
A Canadian exploration and production company with a subsidiary in Tunisia had concerns about the security of the immediate vicinity of its field operations, which were in a remote area of the country close to the Libyan border, and also about the overall security situation in the country.
Tundra conducted an assessment to review the company’s security arrangements and approach to risk management throughout the country. Following this we embedded a security management service to oversee a series of procedural, policy and physical improvements over the course of a six month period, after which was successful that our services were retained until the company ceased operations in Tunisia as a result of an acquisition. (2012 – 2015)
Hostile Environment Awareness Training: Jordan
An organization contracted by USAID to provide reconstruction and capacity building in the Middle East and Central Asia had a requirement to train their personnel to operate effectively and safely in hostile environments. Tundra was contracted to develop and implement a custom training program for almost 100 staff, which we did by teaming with local partners and law enforcement to create a training environment that replicated regional conditions in Amman, Jordan.
Tundra is Canada’s leading and most experienced provider of HEAT and SAFE training where our customers include media and development organisations as well as businesses in sectors as diverse as heavy engineering and organic cosmetics. (2011, 2012 – 2018)
Security Services, United States Government: Afghanistan
After several unsuccessful attempts to implement contracted security services at a remote United States installation in Afghanistan, the Department of Defense offered Tundra the chance to attempt an innovative mobilization plan. In less than 30 days, Tundra used a combination of both civilian and military air assets to move our personnel and logistical support through some of the most dangerous areas of South Eastern Afghanistan.
The successful implementation of this project led to the award of a Indefinite Delivery, Indefinite Quantity (IDIQ) contract, which allowed Tundra becoming one of the most largest suppliers of security services to the US Government in southern Afghanistan for nearly ten years. (2006 – 2015)
Logistics & Program Management Support: Iraq & Jordan
A logistics company based out of Baghdad and working throughout Iraq was having difficulty moving and tracking a substantial amount of employees between Baghdad and their home of record, which was primarily throughout Eastern Europe.
Tundra provided a journey management system, which tracked their employees movement throughout their travels and also managed their leave database and schedule. The newly organized leave and travel schedules not only assisted with accountability and the safety of the employees, but it reduced overall travel costs significantly. (2006 – 2007)
Program Risk Assessment: Afghanistan
Prior to confirming their involvement in Afghanistan’s first commercial hydrocarbons programme, the future concession operators, which included one of the largest oil and gas companies in the world, required advanced information about the risks associated with starting business operations in the concession area.
A survey to evaluate these risks was commissioned by the Government of Afghanistan and Tundra provided a consultant to act as the head of research for the survey, which over a three month period involved the direction of highly-trained teams across three northern Afghan provinces and the compilation of a survey report covering relevant security, logistical and human factors for presentation to the potential consortium board. (2011)
Maritime Security: Indian Ocean
Between 2011 and 2015 in response to the threat of piracy in the Indian Ocean and its littoral areas Tundra provided a security guarding and consultancy service to a variety of customers that included some of the world’s largest and most well-known shipping companies.
Coordinating operations between more than 15 countries and using guarding teams of personnel from national backgrounds selected to suit our customer’s quality and budgetary needs, our services were certified to be in compliance with ISO 28007, ISO 9001, ISO 14001, and ISO/OHSAS 18001 by Lloyds Register Quality Assurance putting us in the very top tier of companies providing this type of service. (2011 – 2015)
Advanced Driver Training: Canada
A specialized Canadian military unit required advanced driver training prior to deployment on an overseas mission. Responding to this need Tundra developed a four-day course intended to improve their driver performance in both improved track and unimproved off-road conditions, incorporating practical scenario work to assist the trainees to learn how to put incorporate driving techniques into real-life situations.
Tundra has continued to train a number of different military units, and has also offered driver training to executive protection staff for multi-national companies, diplomats, and international workers who may be required to drive in remote or difficult foreign road conditions. (2012 – 2018)
Leadership Training: Canada
A Canadian provincial police department recognized the potential benefits of leadership training for members of an elite incident response team, and asked Tundra if we would be able to assist with this.
Tundra accordingly provided a short leadership course incorporating theory, tactical training and scenarios based around the application of leadership in difficult situations facilitated by former members of Canada’s Tier 1 Special Forces units.
Noting that there are universal lessons in leadership, management and decision-making to be gained from the experiences of implementing projects and task in challenging environments, Tundra is able to assist any organizations that may be interested in gaining new perspectives on leadership and new approaches to staff development. (2014)